SAMSUNG DIGITAL LOCKS
The most advanced door opening technology – Your door deserves smarter
Enjoy smart access to your home with our IoT-serviced doorlock based on smartphone apps
Smart Unlock
Without a key or password, a visitor’s smartphone can be given the authorization to unlock the door via its Bluetooth function, allowing for safe access and tracking their access history.
Family Arrival Notice
Whenever a family member unlocks their door using a smartphone, a message is sent in real-time regarding who came home and at what time.
Access History
You can check the access history to see who entered your home and at what time via an app, which records this information whenever your family unlocks the door
PUSH-PULL TYPE SAMSUNG DIGITAL DOOR LOCK
MORTISE TYPE SAMSUNG DIGITAL DOOR LOCK
Frequently Asked Questions
What is the default master password and can I change it?
The initial master password is set ‘1234’. It can be changed according to the user manual
If the battery goes flat, how do I open the door lock?
There are 2 ways. First, you can use a 9-volt battery to charge up the door lock at the 9-volt contact point to power up the door lock. Then you can use your card, password or fingerprint to enter. Alternatively, if you are using a mortise type door lock, you can use the given mechanical keys to unlock the door lock
How many cards and keys will I receive?
The standard mechanical keys given are 5. There are 3 types of cards: RFID Card, Handphone sticker and Handphone key tag. You will receive 2 of each type of card.
How long do the batteries last?
Using 8 batteries, 9 ~ 10 months for 10 per day usage. It can be shorter or longer depending on the usage.
Can the lock still operate if there is a power failure?
Yes, The lock operates standalone on batteries so a power failure will not affect its operations.
Is the lock waterproof?
No. Although exposure to a minute amount of water is harmless, the door lock is designed to be used indoor or under the shelter.
Why is my fingerprint not detected by the sensor even after I have registered it? What can I then do?
Firstly, the may occur when the fingerprint is positioned differently as compared to when you register it. For the fingerprint to be detected, the difference must not to when you register it. For the fingerprint to be detected, the difference must not exceed a certain tolerance. Please try again with different fingerprint positions.
Secondly, due to genetic differences lines so the system may have difficulty detecting the fingerprints. If that is the case, the person can the password or the emergency key to open the door.
What will affect the door lock and its performances?
- Slamming of the door may cause impacts and damages the motherboard in the door lock, and such actions will not be covered under the warranty. Customers are advised to install a door closer as prevention.
- battery leakages in the battery compartment may affect the motherboard too. Remember to inspect your battery compartment every 2 to 3 months.
What are the symptoms of motherboard malfunction?
Alarming of unknown melody intermittently, very rapid draining of batteries and problems in locking and unlocking mechanisms are some common symptoms of malfunctioning motherboard.
DEADBOLT MODELS SAMSUNG DIGITAL DOOR LOCK
RIM MODELS SAMSUNG DIGITAL DOOR LOCK
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Customer Says
Customer SaysFast and great installation! Will recommend tp our friends and relatives😁August 5
Had a good experience with your sales person called Zack. He was very helpful in answering my questions re digital locks. A kudo to your company for having such a good staff, I will definitely buy again... He gave us the assurance of all being follow up
Very friendly staff - Evon from Go Digital Lock to serve and answer our queries. We order the product on the spot and have the digital lock installed on the following day. Thanks Evon !
We live in Pasir Ris so Go Digital Lock is our 1st stop since it is the nearest. Initially, We just wanted to have a look only but ended up making an order of their wooden door, Samsung Digital Lock & Philips Smart Door Viewer after being served by Evon. The 2 workers that helped to fix everything are very
Fanny is very patient and always tries to put up with my requests even though some of it may be very last minute, very helpful and always contactable throughout, definitely recommended!!
Job well done! Really loving it...😍